Perpetual licenses
You can ask for a full refund within [number] days of purchase. [Conditions, if any]
Subscriptions
You can cancel at any time and keep access until the end of the paid period. [Refund rules for the current period]
How to ask
Email support@apexsolver.example with your order reference, or use the refund option of our checkout provider [provider name].
What happens after a refund
The license is marked as refunded. Activated computers stop solving and exporting at their next license check.
Statutory rights
[Consumer rights statement for the applicable jurisdictions, including any right of withdrawal for digital content]